📄 Customer Terms – Issue Delivery Report

Clear terms. No surprises.

✅ Free Trial

Issue Delivery Report is available with a 30-day free trial via the Atlassian Marketplace.

• All features unlocked

• No feature gating

• No credit card required during trial

Start testing in your workflow immediately and decide later.

💳 Pricing

After the free trial ends, the app is available via Atlassian’s monthly subscription model, based on your total Jira user count.

• Prices follow Atlassian’s standard tiered structure

• Billing and invoicing are fully managed by Atlassian

• We do not process or store any payment details

📘 Usage Rights

By installing and using Issue Delivery Report, you agree to:

• Use the app solely within your Jira Cloud instance

• Not resell, copy, or reverse-engineer the application

• Not bypass or manipulate metrics or logic via unauthorized API access

🔄 Updates

Updates are rolled out automatically through the Forge platform.

Updates may include:

• New features and improvements

• UI enhancements

• Bug fixes and security patches

🆕 You’ll always get the latest version — no need to update manually.

🛑 Termination

You may uninstall Issue Delivery Report at any time via Manage Apps in Jira.

Uninstalling:

• Removes the app from your instance

• Ends access to all functionality immediately

• Does not delete any previously exported data

• Does not affect other Jira data or fields

🙋‍♀️ Support Commitment

We offer email-based support with a guaranteed response within 48 business hours.

Contact us at:
📧 support@typeswitch.net