🆘 Support

Here when you need us. No ticket left behind.

🧭 Where to Start

If you're stuck, unsure, or just need clarity — we’ve got your back.

Start by checking the built-in Info panel inside the app (click the Support button).

Open

✉️ Contact Us

Need direct support? We aim to respond within 48 hours on business days.

📧 Email: support@typeswitch.net

🛠 What to Include

To help us resolve your issue faster, please provide:

• ✅ Issue key (e.g. PROJ-123)

• ✅ Description of what’s not working

• ✅ Screenshot (if visual bug)

• ✅ Your role (admin, dev, etc.)

🔁 Support Lifecycle

• We support the latest version only

• Bug fixes and improvements are rolled out via Forge automatically

• Legacy versions are not supported

💡 Feature Requests

Have an idea? We’re all ears.

Send your request to: flowtimereport@typeswitch.net
We prioritize roadmap features based on community feedback.